How we work

One operating model, with the right view for each role.

The public website, secure client portal, practice workspaces and training environment are connected without exposing internal or cross-practice information.

Operational rhythm

Structure the work before adding more complexity.

Jimbale starts with the practical flow of the practice: what must be captured, followed up, reviewed and reported. Digital tools support that operating discipline rather than replacing it with another disconnected system.

1Patient onboarding and capture readiness
2Claim submission and ICD10 or PMB review
3Rejection handling, receipting, and journals
4Daily, weekly, month-end, and discipline-specific reporting

By role

Secure access shaped around responsibility.

Doctor

Dashboard, claims, ICD10 and PMB guidance, tracker review, reports, and subscription academy access.

Front Office

Capture support, tracker follow-up, reporting visibility, and role-based academy modules.

Practice Manager

Operational oversight, reporting, onboarding visibility, and training subscription administration.

Jimbale operations

Client onboarding, portal administration, workflow support, reporting oversight and controlled bureau operations.

Digital surfaces

A connected experience without collapsing privacy boundaries.

Doctors and authorised staff

Practice dashboard

Open KPIs, tracker pressure, PMB claims, top schemes, and top service centres for the selected discipline.

Doctors and managers

Medical intelligence

Pipelines, weekly revenue, quarterly reviews, age analysis, year comparisons, top ICD10, PMB mix, and rejections.

Jimbale bureau admin

Claim operations

Claim workspace, online claim form, improved billing form, practice portal, and source-health driven onboarding.

Subscription paying doctors and personnel

Training academy

Module access is unlocked only after annual subscriptions are loaded on the Jimbale side.

See it in context

Talk through the workflow you already use.

Request a platform conversation